I have a problem with my Internet at home. I have logged on at work today to let you know.
I think the problem is with my live box (orange) and so I have downloaded lots of help sheets today. Hopefully I will be back on soon.
God I hate having no Internet, may have to drive round tonight to find a hot spot with me laptop :yh_rotfl:yh_rotfl:yh_rotfl
Take Care peeps :-6
Internet probs
Internet probs
awwww i thougth you were just busy!!!!!!!!!:-5 hope you get it sorted out very soon Chez,, if anyone can do it you can;):-4:-4:-4:-4
now i know this may sounnd stupid coming from me,,, :yh_rotflbut if you need me to do owt or if i can help in any way just let me know,, you have my mob No.
:D
now i know this may sounnd stupid coming from me,,, :yh_rotflbut if you need me to do owt or if i can help in any way just let me know,, you have my mob No.
:DFOC THREAD PART1
In the end, we will remember not the words of our enemies, but the silence of our friends.
Martin Luther King Jr.
Internet probs
If you're lucky it's just Orange going down for a while and they'll straighten it and you'll be back.
Nullius in verba ... ☎||||||||||| ... To Fate I sue, of other means bereft, the only refuge for the wretched left.
When flower power came along I stood for Human Rights, marched around for peace and freedom, had some nooky every night - we took it serious.
Who has a spare two minutes to play in this month's FG Trivia game! ... My other OS is Slackware.
When flower power came along I stood for Human Rights, marched around for peace and freedom, had some nooky every night - we took it serious.
Who has a spare two minutes to play in this month's FG Trivia game! ... My other OS is Slackware.
Internet probs
"Orange Box" must be your provider most likely them or the router or both. Nothing makes me nuts more than no internet. :-5:-5 You will have it fixed in no time.
ALOHA!!
MOTTO TO LIVE BY:
"Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, chocolate in one hand, champagne in the other, body thoroughly used up, totally worn out and screaming.
WOO HOO!!, what a ride!!!"
MOTTO TO LIVE BY:
"Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, chocolate in one hand, champagne in the other, body thoroughly used up, totally worn out and screaming.
WOO HOO!!, what a ride!!!"
Internet probs
My internet is down also, you guys probably can't even read this..:rolleyes:
Internet probs
Panic Over im sorted:p
I needed to re configure the live box back to factory settings. I have no idea why it needed to be done. The desktop pc was connecting to the live box and showing as connected to broad band but I couldnt connect. Went to Orange website at work and downloaded their trouble shooting tips and viola...sorted. It was megga easy and I am sooooo glad I didnt ring tech support...1 because its in India....say no more:-5:-5:-5 2..costs a bloomin fortune:wah:
I needed to re configure the live box back to factory settings. I have no idea why it needed to be done. The desktop pc was connecting to the live box and showing as connected to broad band but I couldnt connect. Went to Orange website at work and downloaded their trouble shooting tips and viola...sorted. It was megga easy and I am sooooo glad I didnt ring tech support...1 because its in India....say no more:-5:-5:-5 2..costs a bloomin fortune:wah:
Internet probs
Chezzie;1057885 wrote: Panic Over im sorted:p
I needed to re configure the live box back to factory settings. I have no idea why it needed to be done. The desktop pc was connecting to the live box and showing as connected to broad band but I couldnt connect. Went to Orange website at work and downloaded their trouble shooting tips and viola...sorted. It was megga easy and I am sooooo glad I didnt ring tech support...1 because its in India....say no more:-5:-5:-5 2..costs a bloomin fortune:wah:
Oh yes the morons in India:-5:-5. Idiots...had to load up the house the other day with HD boxes on the tv's and got some moron in India who couldn't figure it out, well to say the least, I blew a gasket:mad: and told her I'm switching to another carrier...she hung up on me..the nerve! I called back & got an American, who fixed the prob in 2 minutes.:wah:
I needed to re configure the live box back to factory settings. I have no idea why it needed to be done. The desktop pc was connecting to the live box and showing as connected to broad band but I couldnt connect. Went to Orange website at work and downloaded their trouble shooting tips and viola...sorted. It was megga easy and I am sooooo glad I didnt ring tech support...1 because its in India....say no more:-5:-5:-5 2..costs a bloomin fortune:wah:
Oh yes the morons in India:-5:-5. Idiots...had to load up the house the other day with HD boxes on the tv's and got some moron in India who couldn't figure it out, well to say the least, I blew a gasket:mad: and told her I'm switching to another carrier...she hung up on me..the nerve! I called back & got an American, who fixed the prob in 2 minutes.:wah:
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Trunk Monkey
- Posts: 21928
- Joined: Fri Feb 15, 2008 8:55 am
Internet probs
Glad you got it all sorted out! I lost AOL connection last week and I did speak with a person located in India. Man, I couldn't understand one thing the person was telling me to do :-5 Thank goodness, I called a local computer expert and within a few minutes, I was back up and running!
Internet probs
qsducks;1057890 wrote: Oh yes the morons in India:-5:-5. Idiots...had to load up the house the other day with HD boxes on the tv's and got some moron in India who couldn't figure it out, well to say the least, I blew a gasket:mad: and told her I'm switching to another carrier...she hung up on me..the nerve! I called back & got an American, who fixed the prob in 2 minutes.:wah:
Trunk Monkey;1057892 wrote: Glad you got it all sorted out! I lost AOL connection last week and I did speak with a person located in India. Man, I couldn't understand one thing the person was telling me to do :-5 Thank goodness, I called a local computer expert and within a few minutes, I was back up and running!
Yep its so darn frustrating constantly repeating your self and not understanding a word they say...I usually end up saying oh it doesnt matter and they say ok madam is their anything else I can help you with...Erm excuse me but did you just help me lol:-5:-5:-5:-5
Trunk Monkey;1057892 wrote: Glad you got it all sorted out! I lost AOL connection last week and I did speak with a person located in India. Man, I couldn't understand one thing the person was telling me to do :-5 Thank goodness, I called a local computer expert and within a few minutes, I was back up and running!
Yep its so darn frustrating constantly repeating your self and not understanding a word they say...I usually end up saying oh it doesnt matter and they say ok madam is their anything else I can help you with...Erm excuse me but did you just help me lol:-5:-5:-5:-5
Internet probs
Chezzie;1057899 wrote: Yep its so darn frustrating constantly repeating your self and not understanding a word they say...I usually end up saying oh it doesnt matter and they say ok madam is their anything else I can help you with...Erm excuse me but did you just help me lol:-5:-5:-5:-5
And my fave is they think your the moron! Arses.
And my fave is they think your the moron! Arses.
Internet probs
Glad you're all sorted and back with us Chez.... xxxx
Click here to read FOC thread part 1
Internet probs
Milly;1058362 wrote: Glad you're all sorted and back with us Chez.... xxxx
thanks milly:-4:-4:-4
thanks milly:-4:-4:-4
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wildhorses
- Posts: 648
- Joined: Sun Oct 12, 2008 7:08 pm
Internet probs
Ahhh...yes...tech support from India. What a waste of time. They have no clue how to help you and then they keep asking if the problem is resolved. Especially if you use the chat feature. What they want is for you to say it is resolved so they can get rid of you. But I really cant call them because I cant understand them. And even if I manage to understand them, they offer no workable solution.
Internet probs
wildhorses;1058402 wrote: Ahhh...yes...tech support from India. What a waste of time. They have no clue how to help you and then they keep asking if the problem is resolved. Especially if you use the chat feature. What they want is for you to say it is resolved so they can get rid of you. But I really cant call them because I cant understand them. And even if I manage to understand them, they offer no workable solution.
It really needs to be addressed as were getting a raw deal. People are having to put up with a bad service because they cant be understood when thy do complain lol...arghhhhh:-5
It really needs to be addressed as were getting a raw deal. People are having to put up with a bad service because they cant be understood when thy do complain lol...arghhhhh:-5
Internet probs
Chezzie;1058419 wrote: It really needs to be addressed as were getting a raw deal. People are having to put up with a bad service because they cant be understood when thy do complain lol...arghhhhh:-5
For goodness sake, change your supplier! Send a letter to all your suppliers who use overseas call centres and tell them you're moving your account to a supplier who uses English call centre staff, that way they'll add up the figures of defecting customers. If you don't tell them and you don't move then they'll see their cost-cutting as a success, won't they.
For goodness sake, change your supplier! Send a letter to all your suppliers who use overseas call centres and tell them you're moving your account to a supplier who uses English call centre staff, that way they'll add up the figures of defecting customers. If you don't tell them and you don't move then they'll see their cost-cutting as a success, won't they.
Nullius in verba ... ☎||||||||||| ... To Fate I sue, of other means bereft, the only refuge for the wretched left.
When flower power came along I stood for Human Rights, marched around for peace and freedom, had some nooky every night - we took it serious.
Who has a spare two minutes to play in this month's FG Trivia game! ... My other OS is Slackware.
When flower power came along I stood for Human Rights, marched around for peace and freedom, had some nooky every night - we took it serious.
Who has a spare two minutes to play in this month's FG Trivia game! ... My other OS is Slackware.
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Betty Boop
- Posts: 16987
- Joined: Sun Mar 27, 2005 1:17 pm
- Location: The end of the World
Internet probs
NEUROTICALLY YOURS CARTOON: TECH SUPPORT :yh_rotfl
WARNING do not click on link if PC and easily offended by bad language
WARNING do not click on link if PC and easily offended by bad language
Internet probs
spot;1058431 wrote: For goodness sake, change your supplier! Send a letter to all your suppliers who use overseas call centres and tell them you're moving your account to a supplier who uses English call centre staff, that way they'll add up the figures of defecting customers. If you don't tell them and you don't move then they'll see their cost-cutting as a success, won't they.
Id love to change my isp Spot but unfortunately I cant. I had previously been with Freeserve who then got taken over by Orange. When I changed over to Broadband and got a new live box ect, it was a 12 month contract. As the contract was nearly up I was looking at changing over to Tiscali, out of the blue I get a call from Orange offering me a new b/band and phone deal which I refused. He then says well you can still have the faster live box at no extra charge, ok I say. Hubby came home that night and says don't bother if your going to move from them next month so I rang them back.............I was told sorry you cant change your mind, you have entered a 12 month binding contract. I argued ect.. and was told their was no cooling off periods for existing customers only new customers. I was on the phone over an hour, asked to speak to the manager, told lies saying I was moving out of the area soon and would be swapping to cable so I didn't want their stupid box and contract. I was told in no uncertain terms that I could not break this new contract that was made via phone and I wasn't even aware it included a new contract being made. In the end they made a deal, I got 6 months free internet and they didn't send the new live box.
My contract ends in feb/march 2009 and I will be changing then. Its unfortunate that we dont get cable here.
Id love to change my isp Spot but unfortunately I cant. I had previously been with Freeserve who then got taken over by Orange. When I changed over to Broadband and got a new live box ect, it was a 12 month contract. As the contract was nearly up I was looking at changing over to Tiscali, out of the blue I get a call from Orange offering me a new b/band and phone deal which I refused. He then says well you can still have the faster live box at no extra charge, ok I say. Hubby came home that night and says don't bother if your going to move from them next month so I rang them back.............I was told sorry you cant change your mind, you have entered a 12 month binding contract. I argued ect.. and was told their was no cooling off periods for existing customers only new customers. I was on the phone over an hour, asked to speak to the manager, told lies saying I was moving out of the area soon and would be swapping to cable so I didn't want their stupid box and contract. I was told in no uncertain terms that I could not break this new contract that was made via phone and I wasn't even aware it included a new contract being made. In the end they made a deal, I got 6 months free internet and they didn't send the new live box.
My contract ends in feb/march 2009 and I will be changing then. Its unfortunate that we dont get cable here.
Internet probs
crikey Chez!! i was sure you couldnt be tied to a contract by a phone call:-3 dont forget to tell them exactly why you are moving:-5 im with virgin media,,, usually ok
FOC THREAD PART1
In the end, we will remember not the words of our enemies, but the silence of our friends.
Martin Luther King Jr.