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The arcade is malfunctioning !!!!!!

Posted: Wed Jan 05, 2011 1:51 pm
by G#Gill
When a game is completed and the player presses the 'submit' button, they are taken straight to the 'Forum' front page !!!!!!!! The score is not recorded, thus producing several frustrated members, particularly when they have got the 'High Score' in a game.

This problem has been on-going for several days now, so is it not going to be sorted out?

As far as I can remember, this problem has not occurred before and seems to have become apparent when certain changes have been made lately, like having a moderator gofur ? Or starting a thread for infraction discussions ?

Please try to repair the arcade.

The arcade is malfunctioning !!!!!!

Posted: Wed Jan 05, 2011 4:51 pm
by Mustang
G#Gill;1349698 wrote: When a game is completed and the player presses the 'submit' button, they are taken straight to the 'Forum' front page !!!!!!!! The score is not recorded, thus producing several frustrated members, particularly when they have got the 'High Score' in a game.

This problem has been on-going for several days now, so is it not going to be sorted out?

As far as I can remember, this problem has not occurred before and seems to have become apparent when certain changes have been made lately, like having a moderator gofur ? Or starting a thread for infraction discussions ?

Please try to repair the arcade.


Sure it had. Back in June 2010 after the site was updated. TS was notified back then and repaired the problem with the arcade. :-6

http://www.forumgarden.com/forums/probl ... cores.html

Arcade withdrawal must be just as tuff for some as stopping smoking is for others. :yh_nailbi

Have patience. It'll be fixed again, one day! :p

The arcade is malfunctioning !!!!!!

Posted: Wed Jan 05, 2011 5:36 pm
by G#Gill
I did say 'as far as I can remember', which is obviously not as far as I thought ! Thank you for the reminder, though. I have still got a smoke-free home and that is 12 weeks now ! But truly I am not addicted to the arcade here, but I do know of some members who will be missing it, and being tardy in repairing whatever has gone wrong is not very kind, is it?

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 6:18 am
by G#Gill
It appears that the arcade is still unuseable ?

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 6:28 am
by G#Gill
Quite frankly I don't really think those that can sort this problem out, care much about doing anything about it ! The arcade has been out of action for a week, so what is the point of having a facility if it cannot be used ???? Sorry but it seems that, well I've said it all before, so I will shut up.

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 7:41 am
by CARLA
Quite Frankly you are wrong Gill everyone is aware and attempting to figure the problem out. It's not a matter of life or death and will be fixed as soon as possible. We are aware and working on it and will advise all when its up and running.

In the interim you may see it go down totally until the problem is resolved, just a heads up. Thank you,..

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 8:52 am
by Mustang
G#Gill;1349750 wrote: I did say 'as far as I can remember', which is obviously not as far as I thought ! Thank you for the reminder, though. I have still got a smoke-free home and that is 12 weeks now ! But truly I am not addicted to the arcade here, but I do know of some members who will be missing it, and being tardy in repairing whatever has gone wrong is not very kind, is it?


Good on you for your smoke free home and sticking with it! :-6

Without the arcade working, just think of the RL things that can be accomplished, until it's repaired.

And, if some members are missing it that badly, have them use the "contact us" button and make a report. Those still go directly to TS.

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 2:30 pm
by G#Gill
CARLA;1349929 wrote: Quite Frankly you are wrong Gill everyone is aware and attempting to figure the problem out. It's not a matter of life or death and will be fixed as soon as possible. We are aware and working on it and will advise all when its up and running.

In the interim you may see it go down totally until the problem is resolved, just a heads up. Thank you,..


I was just thinking of other members who enjoy the arcade. I, personally, can take it or leave it. I feel a little concerned because when the arcade had a hiccup before, it only took a couple of days to sort it ! I had forgotten that the arcade went down a while ago, but Mustang reminded me. :yh_bigsmi

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 2:47 pm
by G#Gill
Mustang;1349938 wrote: Good on you for your smoke free home and sticking with it! :-6

Without the arcade working, just think of the RL things that can be accomplished, until it's repaired.

And, if some members are missing it that badly, have them use the "contact us" button and make a report. Those still go directly to TS.


I believe that some members have already done this ! :yh_eyerol But so far no reaction.

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 3:08 pm
by G#Gill
Oh gawd................................... my son and hubby are now intermittently saying 'The arcade is malfunctioning !' followed by much laughter. My hubby even said it in a 'Dalek' voice ! :wah:

YouTube - Doctor Who Classic Scene Re-Creation: Genesis of the Daleks-The Daleks exterminate Davros

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 3:15 pm
by FG-administator
Would someone please check whether the score saving is now back to normal?

Is it best for scores to expire after a month or would players prefer to have a different duration?

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 3:20 pm
by Mustang
FG;1349964 wrote: Would someone please check whether the score saving is now back to normal?

Is it best for scores to expire after a month or would players prefer to have a different duration?


Nope, still not scoring. Takes you back to the forums when trying to score.

IMO, a one month expiration time is fine.

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 3:23 pm
by chonsigirl
No, it is not saving. I played Bejeweld, you hit submit, and it goes to the forum page.

Save top scores for the month. (my vote)

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 3:28 pm
by FG-administator
Okay, I found another setting - "If users complain about timeout-errors, increase this value a little".

Was anyone getting timeout errors?

I've just put the value to something high, could we check again whether scores are registering now?

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 3:31 pm
by Mustang
FG;1349969 wrote: Okay, I found another setting - "If users complain about timeout-errors, increase this value a little".

Was anyone getting timeout errors?

I've just put the value to something high, could we check again whether scores are registering now?


No error messages at all.

No, it still won't score, takes you right back to the forums when you try to score.

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 3:58 pm
by FG-administator
Another check please? And I apologize if I just threw anyone off a game with that last reset.

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 4:24 pm
by flopstock
Not working for me

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 4:58 pm
by FG-administator
Mended now, is it?

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 5:14 pm
by flopstock
Yes but don't tell anyone else for an hour or so.... I want to go in and get all the high scores!:yh_rotfl

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 5:15 pm
by chonsigirl
No, it just doesn't submit you score, but not a redirection to the forum page. Just a page that says no score is submitted.

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 5:18 pm
by chonsigirl
It also now leaves duplicate scores, so your names appears twice-like I have a 2nd and 3rd place on collapse.

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 5:26 pm
by FG-administator
That might have been a setting I tried earlier. I'll switch it back to where it was but if things go back to where they were, tell me.

I'd said save all scores for a user instead of just the user's high score so that makes sense. It's off again now.

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 5:27 pm
by flopstock
chonsigirl;1349985 wrote: It also now leaves duplicate scores, so your names appears twice-like I have a 2nd and 3rd place on collapse.


It's showing your old score(decembers) and your new one(today)

If you play again will it leave a third?

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 5:29 pm
by flopstock
nope, it doesn't on mine.

what if we go in and clear scores?

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 5:31 pm
by FG-administator
flopstock;1349989 wrote: nope, it doesn't on mine.

what if we go in and clear scores?


Don't look at me, my religion forbids me to go in there and play.

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 5:39 pm
by flopstock
FG;1349990 wrote: Don't look at me, my religion forbids me to go in there and play.


I got rid of all the old scores, so folks will need to get in there and play.

I won't even touch my favorite til tomorrow so someone else can have first in it for a while...:sneaky::wah:

The arcade is malfunctioning !!!!!!

Posted: Fri Jan 07, 2011 6:15 pm
by G#Gill
Thank you Mr. FG and Mr. spot, both of you:yh_rotfl It looks as if you may have sorted the arcade out. Yes I agree with 1 month and scores are wiped - I think that was how it was anyway, wasn't it?

On behalf of all the arcade addicts, thank you once again. :-6