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My husband keeps getting things popping up about Cyber Security. From what I can find about it, it isn't a good thing. I've tried d/l hijackthis, and it will only download part of it. I've tried to d/l malwarebytes, it won't run. His Avira did not detect anything. Add/remove programs will not get rid of it. Any help will be appreciated.

Sorry Peg,



Hope Carla can help you.



btw.....I LOVE your new siggy and avatar:-6

You have a virus you might try restoring back to a different day(most like won't make a difference). Or try removing it in safe mode. To go into safe mode turn off your PC or Laptop then turn it on again immediately start tapping the F8 key don't stop till you see system starting in safe mode. The select safe mode with out NETWORK it will start all icons are huge. Go to the control panel and try and remove it. When in safe mode you might also look for the program in your C:/ Drive under PROGRAMS right click on it and delete it that way this may allow you the ability to then run MALWAREBYTES in normal mode.

You may also be able to run Malwarebytes in safe mode but not sure of that.

Y

I'm headed out for a couple hours. When I get back if you would like my free services I can logon to your machine and see what I can do remotely.

Its not sounding good if Malwarebytes won't run in regular mode.

CARLA;1250653 wrote: You have a virus you might try restoring back to a different day(most like won't make a difference). Or try removing it in safe mode. To go into safe mode turn off your PC or Laptop then turn it on again immediately start tapping the F8 key don't stop till you see system starting in safe mode. The select safe mode with out NETWORK it will start all icons are huge. Go to the control panel and try and remove it.

You may also be able to run Malwarebytes in safe mode but not sure of that.

Its not sounding good if Malwarebytes won't run in regular mode.


Thanks! I never thought of safe mode. I'll try and let you know.

Didn't work. :-1

If you would like I can logon to your machine and see what I can do remotely. Just PM an email address so you can start a session that will allow me a window to your machine.

Thanks soooo much. I've gone in circles trying all day.

Peg;1250651 wrote: My husband keeps getting things popping up about Cyber Security. From what I can find about it, it isn't a good thing. I've tried d/l hijackthis, and it will only download part of it. I've tried to d/l malwarebytes, it won't run. His Avira did not detect anything. Add/remove programs will not get rid of it. Any help will be appreciated.


my neighbour just had that two weeks ago, his computer was frozen, he had to shut it right down, now it still appears, but it no longer freezes. His brother is an IT expert and will be coming to check it.

its definitely a virus his brother had told him.

It took a bit of thinking on my part but I think it is history. Let me know if the nasty thing shows up again.

CARLA;1250754 wrote: It took a bit of thinking on my part but I think it is history. Let me know if the nasty thing shows up again.


oops sorry..... I didn`t realize you were helping Peg.:-5:-5



I must read before I leap over!:yh_rotfl:yh_rotfl:yh_rotfl:yh_rotfl

Not a problem I was working on her machine remotely it took awhile but I think its gone now will know when Peg turns it back on.

CARLA;1250758 wrote: Not a problem I was working on her machine remotely it took awhile but I think its gone now will know when Peg turns it back on.


thanks.....I will go quietly now..:-5

I am having a problem not sure if it is the same

This programme tells me it is going to scan my computer as I have a virus,I click cancel but it still goes ahead

I am going to try your solution Carla thanks:-6

Carla is my hero. :-4 :-4

Peg;1250769 wrote: Carla is my hero. :-4 :-4








:D

Mustang;1250869 wrote:



:D


awwwwwwwwww that's just to cool for our pussycat!

Your on my list MUSTANG..!! :wah:

Your welcome Peg it is a nasty virus much like "Antivirus 2010" which is a virus. It locked your husband desktop down for the most part. I had to remove it from the registry first and then slowly clean it off your system. I'm not sure if MALWAREBYTES will run on your husband desktop but it does run from your other desktop use that desktop to run it. Malwarebytes when I updated it found the nasty thing and I removed.

I can't stress enough about using malwarebytes. Keep it updated and run that scan 2 to 3 times a week it works you don't want one of these annoying fake programs locking down your equipment again. All they want is your money and they are useless.

My husband thanks you also. I had put Malwarebytes on my computer the day before his got struck. I also downloaded SuperAnti-Spyware today. Next I am putting HiJack This on mine. I'm not taking any chances. :wah: He has no clue where or what he clicked on to get the virus.

Malwarebytes, Sypware Doctor, or Stopzilla These are the 3 I recommend my favorite, and the one that is doing the trick for FREE is "Malwarebytes." It stop them in their tracks.

Antivirus I use FREE AVAST OR COMODO also free they have great firewalls: http://personalfirewall.comodo.com/ I don't pay for home security software anymore, to many good ones are free.

These nasty program are just sitting waiting for you to hit a link to some sight that pushes them onto your machine. You then get a popup or a screen that you can't get out of no matter what you do then to nightmare begins. Like they say the best offensive is a great defense and so true with these ugly viruses. :-5

carla i recommend using "security taskmanager"

When you fix theese issues you can kill and quarantine a hidden process whit it. makes removing theese nasties alot smoother

my income used to and partly still does come from remote computer repair.

and its the first thing i drop down on their system