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Cancelled Flights

Posted: Sun Jun 14, 2020 3:29 am
by Betty Boop
Ryanair have cancelled my flights returning from Venice in Septembe, they told me in an email.

When I go to my app it tells me my flight is cancelled.

They give me links to follow to request a refund and for the last week I've been following the link, filling in my details and then submitting my request for a refund to then get a screen telling me "not entitled to a refund as flight not cancelled" :lol:

Re: Cancelled Flights

Posted: Sun Jun 14, 2020 9:01 am
by Bryn Mawr
Betty Boop wrote: Sun Jun 14, 2020 3:29 am Ryanair have cancelled my flights returning from Venice in Septembe, they told me in an email.

When I go to my app it tells me my flight is cancelled.

They give me links to follow to request a refund and for the last week I've been following the link, filling in my details and then submitting my request for a refund to then get a screen telling me "not entitled to a refund as flight not cancelled" :lol:
And of course the customer service phone number is unobtainable

Re: Cancelled Flights

Posted: Sun Jun 14, 2020 11:25 am
by Betty Boop
Bryn Mawr wrote: Sun Jun 14, 2020 9:01 am
Betty Boop wrote: Sun Jun 14, 2020 3:29 am Ryanair have cancelled my flights returning from Venice in Septembe, they told me in an email.

When I go to my app it tells me my flight is cancelled.

They give me links to follow to request a refund and for the last week I've been following the link, filling in my details and then submitting my request for a refund to then get a screen telling me "not entitled to a refund as flight not cancelled" :lol:
And of course the customer service phone number is unobtainable
I've not looked that up yet but guess I am about to learn it's unobtainable this week.

Re: Cancelled Flights

Posted: Sun Jun 14, 2020 12:57 pm
by Bryn Mawr
Betty Boop wrote: Sun Jun 14, 2020 11:25 am
Bryn Mawr wrote: Sun Jun 14, 2020 9:01 am
Betty Boop wrote: Sun Jun 14, 2020 3:29 am Ryanair have cancelled my flights returning from Venice in Septembe, they told me in an email.

When I go to my app it tells me my flight is cancelled.

They give me links to follow to request a refund and for the last week I've been following the link, filling in my details and then submitting my request for a refund to then get a screen telling me "not entitled to a refund as flight not cancelled" :lol:
And of course the customer service phone number is unobtainable
I've not looked that up yet but guess I am about to learn it's unobtainable this week.
Month?

Re: Cancelled Flights

Posted: Mon Jun 15, 2020 2:12 pm
by spot
From the WP:
In an effort to boost tourism revenue before the end of the summer season, Greece reopened its main airports to some international flights Monday, easing coronavirus testing and mandatory quarantine requirements for travelers from all but a few high-risk destinations.

The tourism industry accounts for about one-fifth of Greece’s economic output and provides about 700,000 jobs, Reuters reported. Since Greece went into a strict lockdown in March, the nation has barred visitors from several high-risk countries and required newly arrived foreign nationals to quarantine for 14 days before interacting with the public.

Under the relaxed rules that go into place Monday, flights from Italy, Spain and the Netherlands will be allowed into Greece. Flights from Britain and Turkey have not yet been approved.

Re: Cancelled Flights

Posted: Fri Jun 19, 2020 4:39 am
by Betty Boop
Yay, today when I clicked the link sent in the email it put me on a more detailed page and I simply filled in all the details and submitted the request for a refund. Fingers crossed it won't take too long to get the actual refund.